We’re Good at Community

Some organizations are experienced in the world of community building, and others need a hand. That’s why we offer a spectrum of services, from training to community management, that support organizations at any level of community maturity.

Our singular goal is ensuring you get the most value out of our platform, and we have a process to support that goal.

Illustration of hands shaking
Plan

If one does not know to which port one is sailing, no wind is favorable.

Seneca

Community Design Process

Each new community is unique, but the process and questions stay the same. The outcome is a sound strategy, an audience, a program of activities, and metrics to measure progress.

Understand the Drivers

What business or organizational challenges is the community meant to solve?

Number 1
Number 2

Identify the Target Members

What group knows the answers to your questions? Who can help you with challenges?

Define the Purpose

Why does your community deserve to exist? Why should your target members participate?

Number 3
Number 4

Craft the Program

What programming & content should live in the community? Which activities & challenges will drive the desired results?

Configure the Community

What type of imagery and language will best support your purpose and attract members?

Number 5
number 6

Invite Your Superfans

What tactics should be utilized to add core members and grow your community?

Make a Measurement Plan

Which KPIs will ensure the organization sees value in the short and long term?

number 7

Understand the Drivers

What business or organizational challenges is the community meant to solve?

Identify the Target Members

What group knows the answers to your questions? Who can help you challenges?

Define the Purpose

Why does your community deserve to exist? Why should your target members participate?

Craft the Program

What programming & content should live in the community? Which activities & challenges will drive the desired results?

Configure the Community

What type of imagery and language will best support your purpose and attract members?

Invite Your Superfans

What tactics should be utilized to add core members and grow your community?

Make a Measurement Plan

Which KPIs will ensure the organization sees value in the short and long term?

blue & yellow illustration of diamonds

The Result?

A thriving, always-on community for engagement, innovation and insights.

Through our onboarding process you get an always-on community that generates new ideas, tests concepts and brings new products and marketing content to life. Feel good knowing your activities and challenges are building an engaged audience and delivering business results – while gathering valuable data all along the way.

Community Management and Moderation

Our team goes beyond strategy, working with yours to lead the community on a day-to-day basis. We ensure your community runs smoothly and your members are continuously engaged.

How it Works

We help with program planning, drafting communications and moderation services to create an integrated experience that your community members will love.

Our team can manage your entire community, or just manage certain aspects like activity building, technical support moderation or reporting.

Our Team Becomes Part of Yours

Whether you choose our fully-managed services or assisted support, a Chaordix Community Manager will make sure your community is meeting or exceeding your expectations.

We support community objectives, and make sure members are engaged, excited and participating in challenges and conversations. We help guide the community forward.

Creator’s Studio has been able to provide us a fast path to customer insights that help us make decisions quickly and without guessing.

Lana Sorensen

Director of Social Engagement, Rust-Oleum

We can talk software and services, but more importantly, we can talk about you