Orange, a leading European mobile company, chose Chaordix’® Crowd Intelligence™ software platform and managed services to power this initiative. The public engagement placed the citizens of Spain at the heart of high-speed Internet and mobile broadband service innovations.
Customer Experience Design,
Chaordix® partnered with Orange and 100%Open on the “High Speed Idea” project. The crowd was asked to collaborate by submitting all kinds of telecom service ideas, enter into community discussions, and vote on which telecommunications improvements they thought could potentially enhance their lives.
With the rapid influx of Spaniards participating, the program received over 260 ideas via the Chaordix Crowd Intelligence™ solution. The community came up with some creative and practical ideas for how high-speed fibre optic connections and mobile services could be best used to improve telecom services.
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