To capture the recommendations of Council members in a timely fashion and supplement the regular face-to-face IBM Data Governance Council conferences, the idea for developing a secure, online platform to facilitate dynamic discussion and collaboration between Council members emerged. To be effective, a process was required to encourage, collect, and manage the flow of ideas from participants. IBM chose Chaordix to build a crowdsourcing platform for the Council to help update and evolve the shared data governance model.
A persistent, interactive global community has been operational for more than a year. In-person conferences are still held for Council members, but the website has become an active tool that is also used during the meetings to communicate current governance information and focus productive discussion. To supplement unstructured community chat, monthly discussion topics, ranking surveys and analytics on emerging best practices are implemented periodically.