When “Crowdsourcing” Misses Out on Value

Thanks to Edward Boches, I had the opportunity to lead a great interactive session on crowdsourcing with some of his team at Mullen.  Edward is a strong advocate of the benefits of social media for businesses and his agency is more open to the idea than most. During the session, one topic that came up…

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Eight principles to successful crowdsourcing

Making a successful shift to open innovation requires some behavioural and attitude changes and new technology adoption, but when done right the rewards can be enormous. We’ve worked on and studied dozens of crowdsourcing initiatives, and while we, and everyone involved with crowdsourcing, continue to learn on a daily basis, there are some emerging guiding…

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Easing in to Open Innovation – getting cozy with the crowd

Business researchers remain baffled on the “not just yet” phenomena of enterprise declaring the desire to embrace social technology when surveyed, but making no progress a year later. For many the concern is being thrust into a conversation where the crowd will hurl insults about how their products or services or policies fall short. So…

• By Claudia Moore
Best Practices
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Crowdsourcing Definition #1: What is Collective Intelligence?

For a business shift that’s about inviting in non-experts, hobbyists and hackers, there’s a lot of insider lingo around crowdsourcing. This begins the first of a series of straight talk on crowdsourcing principles to help us all put the theory into practice. What is collective intelligence? Jeff Howe, the guy that came up with the…

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