FACEBOOK

Napkin Labs has integrated its entire suite into Facebook brand pages. With social tools, mobile support, and integrations with other social platforms, Napkin Labs is a truly social brand engagement suite.

TWITTER AND INSTAGRAM

Enable your fans to spread the word – user activity can also integrate with Twitter and Instagram.

WEBSITE INTEGRATION

The Napkin Labs platform can be instantly embedded into an existing website to create a hub of social engagement with your brand fans.

MOBILE

A fully responsive mobile experience that goes where your fans are.


Mobilize your most valuable customers

Brand advocates. Super consumers. Influencers. Loyalists. Superfans.

Scalable

Advocates are 5 times more valuable than the average consumer based on purchase and referrals.

 

Accessible

97% of consumers reported an online experience influenced their decision to buy.

Integrated

User-generated content produces 90% higher engagement than brand-generated content.

 


Enable brand participation

Capture feedback, co-create, and generate valuable marketing content.

 

 

 

PERSISTENT ENGAGEMENT
Napkin Labs provides an ongoing forum for collaboration so you can stay connected with global communities of consumers, advocates or employees.

ACTIVITY TOOLKIT
Engage your communities in activities to uncover rich insights, ask questions, host discussions, run missions, and capture photos and videos all in real-time.


Identify top brand advocates

Reward your fans and grow advocacy through gamification, badges and prizes.


Real-time analytics

Track community health and participant contributions.

COLLECT
Napkin Labs is an open-innovation tool and lets you run projects to capture ideas, crowdsource content, and collect critical consumer feedback.

MEASURE
Advanced analytics and natural language processing allows you to view the health, productivity and impact of your community. You can also view emerging themes and track sentiment to identify key insights.


Customized communities

Develop a unique crowdsourcing space that reflects your brand objectives.

 

 

OPEN OR CLOSED
Create open, public communities or targeted, invite-only crowds.

BRANDED
Choose from a range of customized branding options to ensure your community matches the look and feel of your brand.