
Tomorrow’s leaders may need to get comfortable with being uncomfortable
Preparing for the 4th Annual Open Innovation conference coming up April 7 – 9th, our team got talking about what we could share with Intuit, General Mills, GlaxoSmithKline, Nestle, Motorola, Merck & Co., NASA at the event that would be worth their time?
We talk to businesses every day about cross-enterprise crowdsourcing. Mostly we get asked about the how to’s and ROI of open innovation for seeking research or technology breakthroughs, new product and service ideas, testing and building world-leading brands, and anticipating consumer and citizen preference and behaviour trends.
Truthfully, these business cases for crowdsourcing are pretty common sense.
What we notice is relatively uncommon though is an understanding that crowdsourcing isn’t about getting more people participating in business as usual, it’s about how we need to change what’s usual about business to get more people contributing. Shifting to open innovation means evolving how organizations identify new strategic direction, manage knowledge and input, and form real relationships with people not just as employees. We’re not the only ones observing this – Boris Pluskowski blogged a warning “Is there a lack of innovation or originality in the innovation practice itself?”
Let me come clean here. I’m a member of the “has been” generation – the over 35 crowd. I have been caught on video ranting that I’m too set in my ways to fully embrace gmail after a decade plus on Outlook. I relate to a love of mastery versus uncertainty - big time! But as so many of us have learned – we cannot change our odds of succeeding without changing anything at all.
So when we have some time to workshop on innovation with GM, Nestle and Nasa here’s what are going to talk about:
Where is all this going? – The enterprise-wide opportunities of open innovation
- Talent scouting: How will tomorrow’s bright minds want to contribute to your organization – as employees and outsiders?
- Venture financing: How can open innovation take the risk out of choosing the up and comers most worthy of investment in your space.
- Testing: Whether you need to test a mobile app globally or a new drug with select patients, how can going open take speed and cost out of your business?
Some things to brace for and embrace:
1. Key contributors need not be employees, so you won’t control them so much, nor will you own them exclusively.
2. You may receive a multi-million dollar product or venture idea from a guy you known mostly as lapdoglover – judge the invention not the userid (remember it might be his kid or grandkid that picked the ID for him)
3. It’s not having a digital suggestion box that invites the world that’s game-changing, it’s the ability to apply crowd effort and technology to filter statistically most-likely-to-succeed ideas to the top, fast, so you can have them in market first and faster.
4. Information management and governance just went warp - If privacy and IP ownership make your fists clench, sign up for some serious meditation and laughter therapy ahead (and get involved with us in the thinktank: IBM Information Governance Council)
Hope to see you at the conference in Philadelphia. Introduce yourself!